How to understand the time others?. Intercultural commercial communication and management

When working with people from different cultures is important to know how is another culture in order to understand their behavior and communicate better.

The perception of time is no the same for different cultural groups. Groups are divided into Polychronic and Monochronic.

The Polychronics perform several taks at once. It is means, they can speak by phone, writte a short email, think broadly what they will say in the next meeting next week, etc. and not lose concentration meanwhile. On the other hand, in Monochronic culture people need to be concentrated on a single activity to carry it out and if they are broken, they don´t continue with the task until the people are gone. If the another person is a Polychronic he or she doesn´t perceive the interruption as such, but merely as part of the normal communication.

Paula Figueiredo

PM Intercultural Agent

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